Normal for Toronto Community Housing TCH(C)

I had a very enlightening conversation the other day with a staffer at my city councilors office regarding TCH(C).  He indicated that the level of noise we experience in my building, on my floor in particular, is "normal for a welfare building."        

At first I took offense at the description of my building as a "welfare building".  So I fired off an email to the offender stating the following - "In order to move ahead we all need to get beyond the notion of thinking of TCH as "welfare" housing.  Especially with the mixed income developments that are currently under construction." 

This morning I got around to dealing with the comment indicating that what I am experiencing is "normal".  

"In our phone conversation the other day on top of other things you indicated that the noise level on this floor is normal for a TCH(C) building.  It doesn't take Pavlov, a bell, and a hungry dog to know that the more you normalize abnormal behavior, the more abnormal behavior occurs.  

TCH(C) is not a mental health facility with the capabilities of dealing effectively with periodic outbursts.  Nor is it a halfway house where those that have been court ordered not to associate with other criminals are properly supervised.  TCH(C) is a landlord.  End of story. Full stop.

If I exhibited any of the anti-social or criminal behaviors of my most troublesome neighbors how quick do you think my eviction papers would be drawn up?"        

The bigger question, that should be in the back of everyone's mind, is does this type of thinking about TCH(C) tenants, buildings, and/or communities  act as an excuse, an authorization, or both?